Privacy Policy

Last Updated: April 2026

At ChillPop™, protecting your privacy is part of creating a trustworthy shopping experience.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit mychillpop.com, make a purchase, or interact with our services.

By using our website, you agree to the practices described below.

Information We Collect

To provide you with a seamless shopping experience, we may collect information such as:

Information You Provide

When you place an order or contact us, we may collect:

• Name
• Shipping and billing details
• Email address
• Phone number
• Order details
• Customer support inquiries

Information Collected Automatically

When you browse our store, we may collect:

• Device and browser information
• IP address
• Shopping activity
• Site interactions
• Cookies and analytics data

This helps us improve performance, security, and user experience.

How We Use Information

We use your information to:

• Process and deliver your orders
• Provide tracking and customer support
• Improve our products and website
• Prevent fraud and protect transactions
• Communicate promotions, only when you choose to receive them

We use your information thoughtfully and only where necessary to provide our services.

Sharing Information

We do not sell your personal information.

We may share limited information with trusted partners who help us operate our business, including:

• Payment providers
• Shipping and fulfillment partners
• Analytics and technology providers
• Marketing platforms
• Shopify and services powering our store

These partners are permitted to use your information only to support services on our behalf.

Payments & Security

All transactions are processed through secure payment providers.

We use reasonable safeguards designed to protect personal information, including secure technologies and monitored systems.

Because ChillPop™ is based in New York, we also maintain safeguards consistent with the New York SHIELD Act.

Protecting your data is a priority.

Cookies

We use cookies and similar technologies to:

• Improve website functionality
• Remember preferences
• Measure performance
• Support relevant advertising

You can control cookies through your browser settings.

More information about Shopify cookies:
https://www.shopify.com/legal/cookies

Your Choices

You may:

• Unsubscribe from marketing emails anytime
• Request access to personal information
• Request correction or deletion where applicable

For privacy requests, contact us below.

Data Retention

We retain information only as necessary to:

• Fulfill orders
• Provide support
• Meet legal and tax obligations
• Prevent fraud

Third-Party Links

Our site may include links to third-party websites. We are not responsible for their privacy practices and encourage reviewing their policies separately.

Children’s Privacy

Our services are not intended for children under 16, and we do not knowingly collect personal information from minors.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Updates will be posted on this page with a revised effective date.

Contact Us

Questions about privacy?

ChillPop™ Support
📧 Chillpopfan@gmail.com

Or via our contact form at mychillpop.com

Shop with confidence.

Your privacy, payments, and personal information are protected.